Knowledge Base

What happens if I am late making a payment?

All account invoices must be paid no later than 3 days after the date due.

As per our Terms of Service, failure to make payment within the 3 days will result in account suspension. Accounts reaching 15 days past due are automatically terminated. Once terminated, your account will be completely removed from our servers and will not be retrievable.

If you are facing a hardship and are unable to make your payment on the date due and/or need to make arrangements to avoid account suspension/termination, please contact us prior to suspension at  [email protected] and we will do our best to help you.

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